What are the Top 5 Services a Property Management Company Offers

Whether it's your first rental property or you have plenty of experience, sometimes you need help managing your Long Beach rental properties. It can feel like a daunting task for some though the benefits of a property management company cannot be understated.

Today we’ll review the top 5 services a great property management company offers.

Rent Collection

This is a no-brainer. However, it is still an incredibly important service that property management companies provide. A property management company should never be seen as just the “rent collector” by your tenants. Though when the first of the month comes around, your property management company should provide your tenants with various methods to pay rent, each with pros and cons. Paper checks, online payments, cash, or automated payments are the most common. Although there will probably be a preferred payment method for you, giving your tenants a few different options can greatly relieve some stress on their end.

Manage and Deal with Repairs

Property management companies have a duty to keep your Long Beach rental property well-maintained. Ideally, they should have scheduled general maintenance of the property. This is to keep the property functioning while maintaining curb appeal. When a tenant requests a repair, the request should be recorded, and the appropriate tradesmen should be sent to repair any issues as soon as possible. This will keep your tenant happy and make it easier for them to report any future issues. Remember that when problems arise in your rental, you need to know and repair them sooner. If problems are ignored, they can become far more expensive to fix, and in extreme cases, the property can be deemed uninhabitable, allowing your tenant to break their lease legally.

Tenant Application and Screenings

Great tenants are difficult to come by. Screening tenant applications is an important service property management companies should provide. This includes a multi-step application where the tenant must provide information about their income, rental history, and more. If you allow pets in your rental, there should be a separate pet screening. This may seem like many steps for new landlords, but it is incredibly useful in finding the ideal tenant.

Security Deposit Disposition

For many tenants and landlords, the talk of deposit disposition after a tenant moves out can be stressful. Tenants may feel they should be returned the whole deposit, while some landlords need help understanding the difference between normal wear and tear and property damage. The state has laws that dictate how landlords can use the security deposit and how it needs to be stored. A property management company can make this a much more straightforward process. Items such as discolored or worn-out carpet cannot be repaired using the security deposit, whereas pet stains or burn on the carpet can. Providing the tenant with an itemized security deposit form can help them to understand how and why the security deposit is being used and whether any remaining money needs to be returned to the tenant. 



Client and Tenant Support 

Providing client and tenant support is a necessary service for a property management company. Tenants should be able to contact the property manager whenever needed, and they should have a variety of ways to contact them, such as by telephone, email, text, or online. If a tenant feels as though they’re being ignored, it can affect your bottom line. 

As their client, you should also be able to contact the property management company whenever you need assistance. They should also provide support through monthly reports and statements, filling vacancies, and marketing your Long Beach rental property.

Finding the right property management company can be difficult. If you feel like your current property management company is doing a poor job or you’re in the process of hiring a property manager for the first time, we invite you to call us today at (562) 888-0247, or you can fill out our Owner Application online.