4 Reasons To Keep Tenants Happy

Dustin Edwards • June 12, 2025

On the surface level, the money collected from a tenant is the only contributor to the success of your rental property. However, a satisfied tenant can significantly improve your bottom line. Satisfied tenants are one of the key indicators of a well-managed property, reflecting the overall health of your rental. 


Today, we’ll discuss what makes happy tenants valuable, aside from collecting rent.


Tenant Retention

Tenant retention is one of the most important benefits of keeping tenants happy. When your tenants feel valued and comfortable in their home, they’re more likely to renew their leases and extend their stay. This reduces turnover rates, which can oftentimes involve spending on new advertising, tenant screening, and other preparations for the rental unit. In general turnover rates can cost upwards of $5,000 dollars depending on your property. If multiple tenants decide to move out, this can not only significantly impact your monthly income, but it can also begin a financial snowball effect that can be difficult to recover from. Through quick resolutions to maintenance, respectful communication, and fair treatment, landlords can encourage long term residency. By retaining good tenants for long periods of time, your income becomes more predictable and stable.


Tenant Cooperation

Keeping your tenants satisfied often results in rules and lease terms being respected. When a tenant feels as though they're being treated fairly, they’re more likely to follow community guidelines, avoid lease violations, and respect their neighbors. Sharing a positive relationship with your tenants also fosters a sense of shared responsibility for the property, meaning if and when they do move out, the unit could be easier to prepare for the next tenant. Additionally, satisfied tenants are also more likely to cooperate with landlords' inspection and maintenance visits if given adequate notification. They are also more likely to report issues when they’re minor and easily fixed, instead of waiting until the repair becomes an expensive major repair. This can significantly extend the lifespan of core systems such as the plumbing, electric, or HVAC system.


Positive Reputation

A positive living experience can lead some tenants to recommend your rental to their friends or family. For investors with multiple units, having a tenant recommendation can significantly reduce the costs associated with turnovers. Word of mouth referrals are incredibly useful for bringing in new tenets in a competitive rental market. A positive reputation can also help your rental property stand out from the competition and attract prospective tenants looking for a well-maintained rental with an efficient landlord. This same positive reputation can also help attract prospective tenants who rely on online reviews when searching for potential rentals. 


Property Value

Well-maintained rental properties with stable tenants generally experience value appreciation. Proper maintenance can prevent severe structural issues while preserving the core systems, which can be incredibly expensive if left in disrepair. During periods of vacancy, a property can slowly deteriorate if the unit is left empty for a long time. Whereas if you have a long-term tenant, they’re encouraged to treat the rental with better care, as it's their long-term home. This stability also allows landlords to plan and perform the rental’s upkeep more efficiently. This will also improve your curb appeal, which can attract renters or, in some cases, buyers.


Tenant satisfaction is crucial for landlords to have a stable long-term income, by reducing turnover rates and improving consistency. By prioritizing the needs of your tenants, a landlord can protect their investment while increasing their overall income. If you’re unsure how to show your tenants appreciation or you need help managing your Beach City rental property, we invite you to call us today at (562) 888-0247 or complete our Owner Application online.

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Ways To Convert Existing Structures into ADUs for Extra Income

By Dustin Edwards • June 21, 2025
ADUs are a great to expend your current rental property and increase unit count for rent, find out the different ways to convert existing structures into ADUs

ADUs and Junior ADUs, which one is the right one for your property?

By Dustin Edwards • June 6, 2025
With the real estate market as competitive as it is, many landlords are looking into building an Accessory Dwelling Unit (ADU) or Jr. ADU to improve their bottom line with additional monthly income. While this is a great way to earn more, you need to be sure you’re investing in the right upgrade to your property. Below are some of the key differences between ADUs and Jr. ADUs; this way, you can make the right decision for your property. Differences between Junior ADUs and ADUs On the surface, the primary difference between an ADU and a Jr. ADU is the square footage. However, there are many considerations for each type of ADU , significant differences include costs and build limitations. ADUs are generally seen as a larger and more versatile build when compared to a Jr. ADU. They can be built detached from the main home, converting an existing structure, most commonly the garage. In Long Beach, an ADU can be up to 800 square feet or 50% of the gross floor area of the primary dwelling, whichever is smaller. For reference, an 800 sqft living space can be arranged as a 2-bedroom 1-bath home, though with creative use of the space, many investors have been able to fit 2 bedrooms and 2 bathrooms comfortably. If listing the ADU for rent is the goal, this can produce a higher yield, though at the cost of a higher initial investment. Jr. ADU, on the other hand, can only be a maximum of 500 sqft and must be built attached to the existing single-family home. While you can build an entire new addition to accommodate the Jr. ADU, it's not uncommon for homeowners whose homes are bigger than they need to convert a bedroom into a Jr. ADU in order to have additional income . A Jr. ADU does still require an efficient kitchen. Bathrooms can be shared with the main house, though this can deter some prospective tenants. Additionally, the utilities are oftentimes shared with the main house, which can simplify installation, though it can complicate utility costs with your tenant. When an ADU is Right Being able to build a full ADU provides an entirely separate and private living space, which is more desirable to prospecting tenants. This is the preferred choice for most investors, especially those who have unused space in their property. By being built apart from the main house, an ADU may cause less disturbance to those living in the main house, whether that be yourself or another tenant. In Long Beach, CA. ADUs can’t be listed as short-term rentals on apps like Airbnb; that being said, an ADU can command more in rent because of the aforementioned features. If you’re looking for a long-term investment, ADUs increase your property’s value while generating a consistent cash flow. Finally, if you ever plan on selling your rental property, the additional ADU can improve the appeal of your property to future buyers. When a Jr. ADU is Right While a Jr. ADU doesn’t have the same potential as a full-sized ADU, Jr. ADUs are far more budget-friendly. These are a great option for investors who have limited funds. Since Jr. ADUs generally require less work to be done in less time, allowing you to begin making a return sooner. Finally, if your property doesn’t qualify for a full-sized ADU permit due to the size of the property lot, a Jr. ADU can be built primarily through interior work, which may only require reconfiguring existing interior space. Whether you choose a full-sized ADU or a Jr. ADU, the decision depends on more than just the size of the structure, you’ll have to manage filling the vacancy and managing the new tenant. If you need help choosing which ADU is right for you or you need help managing your Beach City rental property, we invite you to call us today at (562) 888-0247 or complete our Owner Application online .

Beach Rentals Need These 3 Maintenance Items Before Summer Starts

By Dustin Edwards • May 30, 2025
Summer is a great time of year where people enjoy a number of outdoor activities. Though for landlords, summer brings with it a list of maintenance items and preventative care for their properties. Below, we’ve gathered three of the most important maintenance items to do before summer starts. Service your HVAC System Southern California summers are getting hotter and hotter, if you want to maintain tenant satisfaction you’ll need to have the HVAC or any A/C or cooling system properly serviced . Filters should be cleaned or replaced, and the ductwork should be inspected. For rentals with window units or mini-split systems should also be thoroughly inspected as well for optimal cooling. Doing proactive maintenance can reduce the risk of the cooling system breaking down during peak usage while also improving the system’s efficiency. This can lower utility costs for your tenants while extending the lifespan of your cooling system, saving you money in the long run. Additionally, consider inspecting your window and door seals for leaks. If the seals are broken, it allows hot air into the living space, this increases the cost associated with cooling while adding more load to the HVAC or cooling system. While not directly a part of the HVAC system, ensuring there aren’t any breaks in the seals helps extend the lifespan of your cooling system which is beneficial to your bottom line. Inspect your Roof The condition of a roof is oftentimes ignored since they tend to last over twenty years, and some property owners may not even be sure when the roof was last replaced . A poorly conditioned roof is one of the primary ways for a rental property to drive up the costs of repairs and tenant complaints. A damaged roof can inefficiently insulate a home, making it harder to keep it cool. It can also lead to water leaks during rainfall, which can lead to water damage, stains, and mold growth. While summers tend to be dry, the coastal cities such as Long Beach may see unexpected shifts in weather, which can bring sudden rainstorms or increased humidity. Fixing a small roof leak is relatively inexpensive, however, leaving said leak to grow can result in an emergency repair can cost thousands especially if a tenant has already moved in. A thorough roof inspection is a great maintenance item to do during a vacancy period especially as this can result in a positive experience with new tenants. This can lead to a long term stay with many lease renewals. Check for Signs of Pests Pest infestations are one of the fastest ways to ruin a tenant’s stay while also damaging a landlord’s reputation. Pests such as ants, cockroaches, other bugs, and rodents are common in many beach cities, especially during the warmer seasons. Being in a city, you’ll likely never truly be rid of pests, though, even a single complaint about an excess of bugs or rodent droppings can lead to bad reviews online, service calls, and in severe cases, lease termination. These pests not only create an unwelcome environment for your tenants, but they can also cause real damage to your investment property. Cockroaches are known to damage small wiring in appliances, ants can ruin food and get in everything, while rodents can chew through walls, plumbing, and even electrical wiring. Landlords should schedule regular ppest inspectionsto check for early signs of pest activity before the hotter season begins. Much like everything in this article, preventative maintenance is significantly cheaper than an emergency call, in this case to an exterminator. If you want to keep your tenants happy and your property well taken care of, preventative maintenance is a must. If you’re unsure about the signs to look for when doing routine inspections or you need help managing your Beach City rental property, we invite you to call us today at (562) 888-0247 or complete our Owner Application online .
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