Blog Post

Questions a Tenant Could Ask a Property Management Company

Dustin Edwards • March 29, 2021

Be Prepared to Answer these Questions and More as a Landlord

Tenant Questions
Even in a tight rental market where there can be many qualified tenants for a single property we encourage tenants to ask the questions that will help them to find the best possible property and the best property management company that will work with them over their tenure as a tenant. As you look for properties in Long Beach and nearby cities consider asking these questions of the property management company to help you find the best fit.

If I lose my key what happens? I.e. Are there costs? And what is the turn-around time to get into my place when I’m locked out?

One of the most common tenant calls we receive as a property management company is the call that one of our tenants is locked out. Getting locked out has likely happened to all of us at one point in time and the reality is that each property management company can handle the scenario differently. Even if you think this is unlikely to occur it is important you ask. For example consider the following:

  • Some keys for condos are “do not duplicate” and can be very expensive
  • If a key is lost the lock (vs. locked inside by accident) the home may have to be re-keyed by a locksmith and new keys made
Understanding the costs, prior to signing a lease, for a lost key are essential to having a great working relationship with your property management company.

How old are the appliances?
One of the attractions of the new developments throughout Long Beach is the aspect that everything is new! From new flooring to new appliances because that means you as the renter are unlikely to deal with any hassle related to an appliance not working.

Of course when it comes to renting a single family home in Long Beach you are unlikely to find “brand new” but you are likely to find a great quiet neighborhood which means you might want to inquire about something as common as the appliances. Taking the time to ask the property management company about the age of the appliances can give you an understanding if you might have to deal with any potential hassles. Even knowing the cost isn’t your responsibility, you don’t want to be inconvenienced by the need to repair a refrigerator, dishwasher or oven. If the property management company isn’t sure, consider asking how many service calls they have handled for the appliances for the last tenant as those should all be on record.

How much has the rent increased over the last few years?
Now past performance is certainly not an indication of future gains; however, as a tenant you can certainly ask to see if the property management company will share with you the rental increases. They could give you an average increase for that area instead of being specific to the property and that could work fine as well.  

In times of challenge, whether that be financial turmoil or pandemic related scenarios it is common for rents to remain the same; however, in stable economic conditions rents traditionally rise. One reason we suggest you ask about rental increases is to have an understanding for planning your budget. For example if one year your rental amount doesn’t change that is great news; however, even if it rises at an inflationary rate (i.e %1.6-3%) that could mean $84/mo on a $2,800/mo rent at 3% which is something to plan for when you are evaluating rental properties.

Understanding, from the property management company’s perspective how they have raised rent, communicated that raise, etc. can help you to have a better understanding of if you want to rent a property that is managed by them.

As a property management company we field all of these questions, and many more, from potential candidates. When you want to find out how we could alleviate stress, answer tenant questions, and still help you to get top dollar for your Long Beach we invite you to call us today at (562) 888-0247 to hear how we can help. If you want to have a quick check to see how much your property could fetch in rent we invite you to fill out our Free Rental Analysis where we perform a comprehensive comparison to share your rental stacks up to the competition.

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By Dustin Edwards November 18, 2024
Be aware of these 3 common issues when the rainy season arrives at your rental property.
Cold weather can come fast and strong so it's best to ensure your property is ready for this climate
By Dustin Edwards November 12, 2024
It's important to prepare your rental properties for the colder weather. Although we don’t need to prepare for snow and freezing temperatures, we do need to prepare for the cold and rain. By ensuring your rental is cozy inside and prepared for the fall season , you can not only reduce energy costs for your tenant but also maintain your rental property value. Today, we’ll go over three signs your property is ready for this upcoming cold weather.  Sign #1 Proper Weatherproofing During the colder seasons, it's much easier for a tenant to notice any cold spots in your rental. Well-insulated doors and windows can not only help maintain the warm temperature but also prevent it from lowering. It can also prevent cold spots and drafts, which can help with tenant satisfaction . Doors and windows should be properly sealed and insulated to prevent drafts and maintain proper temperatures. A visual inspection of the weatherstripping around doors and windows to ensure they’re intact is a great place to start. If damaged, consider replacing them, as trying to seal gaps can be tricky and rarely lasts. Other seals should also be checked, as well as any areas that need to be caulked in order to keep cold air out. Insulation during the summer helps keep the cool air in, and during the winter, insulation in the halls and attics helps retain desired heat. Hot air rises, and if there isn't adequate insulation in the ceiling, heat will continually be lost. Luckily, adding insulation to an attic is not uncommon and typically only requires a day or two for installation. Sign #2 Energy Efficiency Measures During the winter, it's not just the cold you need to keep in mind. As days are much shorter, there is less sunlight to keep the rental warm and more hours of darkness. For this reason, it's a good idea to keep energy efficiency in mind when preparing for the cold weather. Energy-efficient lighting or smart lighting helps reduce overall costs since your tenant will likely use electricity to keep warm. Ensure your outdoor lighting is rated for external use, as this can provide crucial illumination during longer nights. Draft guards on doors and windows help reduce the load on your rental’s HVAC system which can significantly improve its lifespan. This is also a great time to replace filters and clean the ductwork in your rental to improve energy efficiency. Additionally, consider installing an insulative film on older windows, which helps retain heat and keep rooms warmer without the need for extra heating. If your rental has a programmable thermostat, ensure it’s in working order, as this can help tenants manage an energy-efficient heating schedule more easily. Sign #3 Property Exterior Southern California is a great place to settle down, and while we don't need to worry about snowfall or deep freezes, ensuring the exterior of your rental property is ready for the cold weather is important. With our cold season mainly bringing with it rain, inspect your rental property’s rain gutter system . Remove debris from drains and check for leaks or signs of wear and tear. Walkways should be clear of debris and well-lit. This may require you to prune and trim trees and bushes that may leave behind leaves. When combined with rainfall, a single wet leaf can cause someone to slip and hurt themselves. Consider adding non-slip mats or tape to areas where people may have tripped in the past. Much like during the hotter weather, it's important for your rental to be ready for fall and winter. By keeping your property ready for any weather Southern California has to offer, you ensure your rental property and tenants will provide steady rental income every month. If you need help preparing your rental for the cold weather or if you need help managing Beach City rental property, we invite you to call us today at (562) 888-0247 or complete our Owner Application online .
By Dustin Edwards November 4, 2024
Owning a rental property in a beach city like Long Beach, CA , offers a number of advantages, like great weather and a strong real estate market. However, the cold ocean breezes can pose some challenges for landlords and tenants, making it convenient for property managers . Although the weather is generally great, these ocean breezes can sometimes make properties drafty and uncomfortable during the fall and winter seasons. Today we’ll go over four measures that can improve tenant comfort and protect your investment from the cold ocean breezes. Weatherproofing Againsts Drafts Drafts are caused by gaps between doors and windows which can make a rental feel colder than it is. This leads to unnecessary energy use and tenant discomfort. Sealing these gaps is not difficult and quite doable for a landlord who doesn’t mind getting their hands dirty. Replacing worn weatherstripping and adding fresh caulking to seal minor gaps blocks air from permeating the property. For additional protection from drafts, you can provide your tenant with inexpensive door sweeps. Improve Heating Efficiency Having efficient heating is crucial to countering the cooler ocean breezes while keeping costs low. Schedule regular maintenance for your HVAC system , such as replacing filters, cleaning vents, and cleaning the compressor to keep it running smoothly. This not only provides more efficient heating, it also extends the life of your HVAC system. Installing a smart thermostat is another way for tenants to adjust heating schedules efficiently. Protect Outdoor Spaces Outdoor areas such as patios, balconies, and even porches can oftentimes be exposed to the coastal breezes. This can be an issue in the long run, especially for rentals next to the beach , as the wind can carry sand and salt, which can accelerate the deterioration of metals, wood, and paint. This can be mitigated by adding windbreaks to the property, such as lattice panels or outdoor curtains, to create a more comfortable and functional outdoor space. Exterior finishes will require more frequent maintenance. This includes resealing wood and metal surfaces. As well as repainting is important to protect against wear from salt, sand, and moisture. Wind Mitigating Landscaping Much like with the curtains and lattice previously talked about, the landscaping can also be used as a windbreak. For example, planting wind-resistant shrubs or trees alongside exposed areas creates a natural barrier. This helps reduce the impact of the gusts of wind hitting the property. Many native plants thrive in coastal climates while also requiring minimal maintenance. While expensive, the results can greatly improve your rental’s longevity and curb appeal. Alternatively, you can strategically place planters to provide protection. Durable Furniture Furniture and fixtures exposed to the cold coastal breezes need to be able to withstand that wear and tear. Choose resilient materials such as treated wood, powder-coated metals, and outdoor-rated plastics. These are less prone to being damaged by the salt or wind. Furniture that is lightweight should be secured or anchored in place to prevent it from being blown away. By investing in durable furnishing, you can provide tenants with a comfortable and functional outdoor space for years to come. Protecting your beach city property from the cold ocean breeze doesn't necessarily require extensive renovations or investments. Try to focus on any relevant feedback from your tenant, this can help you pinpoint what part of your rental needs attention. If you need additional help protecting your rental property from the cold ocean breezes or if you need help managing Beach City rental property, we invite you to call us today at (562) 888-0247 or complete our Owner Application online .
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